Delivering IT services to end users - that's what matters.
End users don't care about CPU, I/O, or bandwidth, only the applications and services they use. To you, that means monitoring and managing IT performance, availability, and capacity.
Learn how a Unified IT Dashboard can proactively highlight issues before they become serious.
Rey Rios is a Sr. Sales Engineer at Idera, with a specialty in IT Service Management processes around Performance Management & Capacity Management. He has been working for over 20 years supporting Enterprise System Management including databases like Oracle and SQL Server in several roles such as Marketing, Pre-Sales and Education. Rey is currently certified in ITIL Foundation, Practitioner and Master in Service Support. Rey holds a degree in Quantitative Business Analysis with a concentration in Operations Management from Louisiana State University.
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