Setup SQL Server Database Mail to use a Gmail, Hotmail, Yahoo or AOL account

By: Mohammed Moinudheen | Read Comments (18) | Print Mohammed is a SQL Server DBA with over 6 years experience managing production databases for a few Fortune 500 companies. Related Tips: More

Problem

One great feature of SQL Server is the ability to get alerts when there are issues.  The alert process can send email notifications using Database Mail after you have configured your SMTP settings and setup your jobs and alerts to use this account.  In some cases you may not have a mail server, but still want to setup alerts.  In this tip we will walk through how you can setup Database Mail to use email services like Gmail, Hotmail, Yahoo, etc...

Solution

For this example, I have a SQL Server test environment configured and I want to test the alert mechanism using Hotmail. The following outlines the settings to do this.

Configuring Database Mail

If you are not familiar with setting up Database Mail you can refer to this link: http://www.mssqltips.com/sqlservertip/1100/setting-up-database-mail-for-sql-2005/.  This will work for later versions of SQL Server as well.

When navigating through the database mail configuration wizard, you will encounter the below screen wherein the relevant details needs to be entered. Let's consider the example of using the SMTP server details for Hotmail.  Enter the details as shown below.

Under 'Outgoing Mail Server (SMTP)'

• E-mail Address - Enter your Hotmail or Live account
• Server Name - Enter as shown in screenshot
• Port number - Enter as shown in screenshot
• The server requires a secure connection (SSL) - check this box
  If this is left unchecked you will encounter this error message, 'The mail could not be sent to the recipients because of the mail server failure. (Sending Mail using Account 4 (2011-12-14T23:36:13). Exception Message: Cannot send mails to mail server. (The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.7.0 Must issue a STARTTLS command first).'

Under 'SMTP Authentication'

• Select 'Basic authentication'
• User Name - Enter your Hotmail or Live account
• Password -  Enter password of your Hotmail or Live account.
• Confirm Password - Enter password of your Hotmail or Live account.

The below table outlines the necessary SMTP server details and port numbers for Hotmail, Gmail, Yahoo and AOL (see this for more info http://support.microsoft.com/kb/2352963).

Here are some additional links you can refer to that show how to configure Microsoft Outlook to connect to Gmail, Hotmail etc... which is similar to what needs to be done for Database Mail.

• http://support.microsoft.com/kb/287604
• http://support.microsoft.com/kb/2352963

Sending a Test Email

Once your database mail profile has been configured you can send test emails for validation to verify setup is configured correctly.  Right click on Database Mail and select Send Test E-Mail as shown below.

You could also execute the Database Mail system procedure sp_send_dbmail with the appropriate parameters using this sample script below.

EXEC msdb.dbo.sp_send_dbmail
    @profile_name = 'Enter valid database profile name',
    @recipients = 'Enter Valid Email Address',
    @body = 'This is a test email sent from TEST server',
    @subject = 'TEST EMAIL',
    @importance ='HIGH' 

Database Mail Troubleshooting

After testing, if you are unable to receive notification emails, you could use the below Database Mail views for troubleshooting.

select * from msdb.dbo.sysmail_sentitems 

This contains one row for each message successfully sent by Database Mail.

select * from msdb.dbo.sysmail_unsentitems 

This contains one row for each message that has an unsent or retrying status.

select * from msdb.dbo.sysmail_faileditems 

This contains one row for each Database Mail message that has a failed status.

Here are some additional views sysmail_event_log and sysmail_allitems. There is also a Database Mail system stored procedure msdb.dbo.sysmail_help_queue_sp which could be used as well. 

For detailed steps on troubleshooting database mail issues, refer to this link: http://msdn.microsoft.com/en-us/library/ms188663.aspx

Summary

The above steps were performed using SQL Server 2008 R2 and I tested using Hotmail and Gmail.  This should work for any version of SQL Server 2005 and greater.

Note: If your company has an SMTP server I strongly urge that you use your companies SMTP server and only use this where you don't have access to an SMTP server or if you need to test Database Mail.

Next Steps

• Get familiar with the database mail architecture (Refer to link: http://msdn.microsoft.com/en-us/library/ms189635.aspx)
• Try testing this tip in your own test environment using your personal Hotmail, Gmail accounts

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Comments and Feedback:

Hi everyone. i am sending email from sql server 2008 r2.   database mail configuration details set as : -------------------------------------------------------------- Server Name : smtp.gmail.com Port No : 587 Set Basic Authentication : User Name, Password   i tried more but email sending is failed and error occur is-:   The mail could not be sent to the recipients because of the mail server failure. (Sending Mail using Account 2 (2012-05-03T15:46:30). Exception Message: Could not connect to mail server. (An attempt was made to access a socket in a way forbidden by its access permissions 173.194.79.108:587). )   Thanks and Regards: Ganpat Sharma

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